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New Contributor
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MS Email and Windows 10
Support.
When I try and open my MS email program the screen begins to blink on and off and then resets my graphics card to basic display driver, lo-res and will not allow me to access email.
There seems to be an incompatibility with Cox ad Windows 10. MS email.
I can access email via my connection on cox.net. I can access email from other servers. It is only to combination of windows 10 and cox services that i get this bug. No error message. Just malfunction.
I have deleted and reinstalled the Mail program and the problem persists.
Any advice?
ChrisL
Former Moderator
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If the graphics card is resetting as described it may be time to reach out to the PC manufacturer for assistance. I'd suspect there's either a problem with the video driver or the hardware itself. They may be able to help you diagnose further what could be happening.
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wtcoxks
New Contributor
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Might see if you are in area of cox where they are having service issue. I am in kansas and they are having service issue. Wes
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philipconcerned
New Contributor
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If it were a hardware problem it would be affecting all the other functions of the computer. It is not. Just Cox mail and windows 10.
I've also been getting a barrage of worning messages from Cox as well as a phishing attempt. Seems something is amiss at COX
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XavierB
Former Moderator
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philipconcerned
New Contributor
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Trying to use MS mail that came with Windows 10. all other programs work fine. When trying to open MS Mail the screen blinks and then defaults to lo-res display driver.
Have deleted and reinstalled
Have searched for updated drivers
Have removed accounts and added them again
Same problem
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ChrisL
Former Moderator
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I can't think of anything in the account settings that would affect the video display modes. I suspect this is more of a problem with how the Mail application is interacting with the desktop.
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philipconcerned
New Contributor
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thanks.
was finally able to reinstall Mail and Calendar (without annoying blinking and lo-res default) but now having problems syncing email.
Continues to tell me "out of date" and when i enter passwords that I use to access from cox website i get nothing.
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ChrisW
Former Moderator
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Hi @philipconcerned,
After reinstalling the Mail application, did you select POP/IMAP or Advanced when setting up the email account?
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Griesel
New Contributor
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Everything worked fine with windows live mail but I had to reinstall windows and microsoft ( in their great wisdom ) does
not allow windows live mail downloads. I have tried numerous times to get windows mail to work both pop3 and imac.
I can get the mail to work with an ipad mini 4 but prefer a larger screen on re-directs to browsers. I have been working
on this problem, off and on, for 6 months. It is extremely frustating. Does anyone have a full set of settings that works with
windows 10 pro mail???
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Sharoonie
New Contributor
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I use Windows Live Mail and have the same problem. A Cox representative told me WLV and Windows 10 are not compatible. It's very frustrating but she had no "fix" for it other than to use another email service.
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GulfCoast
New Contributor
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Cox is messing up huge here. Email DOES NOT send anymore, SMTP Server at any port they talk about does not work. They are pushing it off on 3rd party issues? Really OUTLOOK?? Basic office mail, same account I have had for 5 years, now all of a sudden does not work. I cannot send mail from any device, unless its their crappy webmail
Planning to dump Cox after years, horrible support
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GulfCoast
New Contributor
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Yes, same here. They did something on their end that is screwing this all up but they don't want to admit it.
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