NicoleN's profile

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moving to Alabama

My mom in law moved to Vance, Alabama, and has no idea what to do about her current email which is [HIDDEN BY MODERATOR]@cox.net.

what should I tell her to do,  as to contact you by phone or?  She can't sign in she says to check her email since she left San Diego....

SINCERELY  NICOLE RAMIREZ

 

her name is ALICE RAMIREZ

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4.2K Messages

First, this is a public forum. You probably want to edit your post to remove any personal info and save that only when emailing a moderator. 

And what do you mean "what to do about her current email"? Do you mean she moved and no longer has Cox service? If so, what information were you looking for? Were you trying to transfer the email address to your account or some other account? Or do you mean she has Cox internet in Alabama? 

Moderator

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4.3K Messages

Hi Nicole,

I hid your mom's email address for her privacy.

Is your mom's Cox account still active? If so, her email address will remain active until the account is closed. If she has contact info saved in the Cox WebMail address book, have her save any email addresses that she needs. Once her Cox account is closed, the email account will be deleted.

I hope this helps! Please let us know if you have further questions.