Salubrius's profile

New Contributor

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9 Messages

Friday, December 18th, 2015

Closed

Movie Pak and Mini Box

I pay for Movie Pak but can't see Turner Classic Movies with the Mini Box.

Contributor II

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699 Messages

10 years ago

most likely the SD version is on SDV which the mini boxes don't do try tuning to the HD channel.

New Contributor

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9 Messages

10 years ago

Neither 211 or 1211 will tune in.

Moderator

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835 Messages

10 years ago

Hello Salubrius,

The mini boxes are an extension of the direct to set lineup. While they have some additional features, they do not allow for the addition of movie pk, premiums, Sports Packages, or other packages such as El Mix and TV Economy.


Valued Contributor

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914 Messages

10 years ago

While I do not know where the OP lives, Turner Classic Movies is in the TV Essential Pak in most Cox markets, so in most markets it should be available on a Mini box, unless it is still using Switched Digital Video.

Valued Contributor II

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2.8K Messages

10 years ago

I think the issue is TCM SD is a normal Essential channel, but TCM HD is a SDV. Since the mini box automatically tunes to the HD version of a channel, but the mini box can't want SDV channels, you can only see if if watching on a non HD TV.

Is it possible to manually go to channel 58, or which ever channel is TCM (SD) in your area? See line up here.

Former Moderator

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7.1K Messages

10 years ago

FYI the Movie Pack is not available on the mini-box.  TVs you wish to view this channel on will require a traditional digital box.

Valued Contributor II

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2.8K Messages

10 years ago

ChrisL said:
FYI the Movie Pack is not available on the mini-box.  

However, TCM is not part of the movie pack. It is part of TV Essentials. I think OP incorrectly thought it was part of the movie pack because TCM plays a lot of movies. I think we need more info from OP.

Valued Contributor

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914 Messages

10 years ago

Tecknowhelp said:

ChrisL said:
FYI the Movie Pack is not available on the mini-box.  

However, TCM is not part of the movie pack. It is part of TV Essentials. I think OP incorrectly thought it was part of the movie pack because TCM plays a lot of movies. I think we need more info from OP.

In Georgia TCM is in the Movie Pak, I do not know any other markets, but there may be a few more.

EDIT: Baton Rouge, Louisiana also

Moderator

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835 Messages

10 years ago

Hi Tecknowhelp,

TCM is part of Movie Pk in several markets. For this customer, the channel is not available because it's located in the movie pk. 




New Contributor

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9 Messages

10 years ago

That is exactly what prompted my question. Here in Williamsburg, VA Cox told me I needed to get the Movie Pak to receive TCM. I ordered it and pay for it.  I can get it on my DVR, but not Mini Box.

Valued Contributor II

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2.8K Messages

10 years ago

NicholeC said:
TCM is part of Movie Pk in several markets.

I stand corrected. Apologies.  I had my Cox.com zip code set to CA to check out the new Contour 2 receivers. Ooops.

FYI. TCM is part of Essential in most parts of CA; El Cajon and Chula Vista included. 

Salubrius said:
I can get it on my DVR, but not Mini Box.

That is correct. Premium channel packages like the Movie Pak and HBO will not come in on mini boxes. Just like they wouldn't come in on CATV. You need either a advanced(SD) receiver, HD receiver, or DVR.

Valued Contributor

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1.7K Messages

10 years ago

TCM is a part of "Advanced TV Economy" here it CT, not part of Essentials or the Movie Pak.  With Contour TV it is part of the Variety Pak, Contour Preferred and above include it.  Strange it would be included in Economy but not the entry level Contour.

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