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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Disabling CoxWifi
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Connectivity issues for years
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New equipment
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Having to reset modem several times a day
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Frequent Outages
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Outages
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Variety pack
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They don’t care
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Worst Service Ever!
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AllenP
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Valued Contributor
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Has this modem been upgraded in the last 8 years, @Mermie? If not, it's probably a DOCSIS 2 modem, obsolete and not something you want to purchase. Since you are renting, Cox should provide you with a DOCSIS 3 modem at no additional charge. Also, are you still using an older "g" router? If so, that should be upgraded at the same time ... Cox currently provides gateways which include both the modem and router in one device. As Tiffany posted, you can upgrade and continue renting or purchase outright ... either way make sure you have current equipment. Current equipment prices (both rental and purchase) can be found here: http://www.cox.com/residential/internet/prices.cox
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