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New Contributor
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modem supported
Hi, I will need to replace the modem connected to my internet service soon. Before I go ahead to purchase the wireless modem, I'd like to check if the following modem can be supported by my current internet subscription. Thanks.
MOTOROLA SURFBoard SBG6580
Netgear CG3000D
Arris DG860
Zoom - DOCSIS
ColleenD
+2 more
Moderator
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Technically I would need to know what tier of internet you are subscribed to in order to provide the most accurate answer, but http://www.cox.com/residential/support/internet/article.cox?articleId=b2ec95d0-7ef9-11df-5590-000000000000 lists all of the modems supported by Cox and the highest compatible package for each modem.
I hope this helps!
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SoonerAl
Contributor II
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Personally I would purchase a separate cable modem and wireless router to avoid a single point of failure scenario.
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prof77
New Contributor
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Yes, and I'd like to know if I need to upgrade my Arris TM502G needs an upgrade. The tech who installed it said it was more than I needed, but it's been a while.
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Health_Edge
+5 more
Valued Contributor III
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What modem are you replacing? I ask because those models are actually gateways, not modems, so they have intergrated wireless and firewalls which might conflict with any separate wireless router you have.
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ChrisL
Former Moderator
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Looking at your current services I'd say it's definitely time to upgrade. The Arris 502's belong to Cox so there is no charge to swap it at one of our solutions stores for a more current model.
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