Abe12's profile

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MLB Extra Innings and MLB.TV

I am trying to connect my extra innings package to MLB.TV so I can access it on my iPad when I travel but the MLB site says it is unable to authorize at this time and to contact my provider.  I was wondering what cox is doing to troubleshoot this?

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Abe12, 

There are no reported issues with this package at this time. Were you able to follow the instructions on the site http://bit.ly/1GhuHWN Are you sure you have the correct login and account number? Let me get to the bottom of this. Please email our team at cox.help@cox.com and include your full name, street address, Cox PIN & a link to your post here.