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New Contributor
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Missing movie info in Contour Guide
I recently upgraded to Contour TV with the Record 6 DVR and client. Right away I noticed a couple of issues with the Contour TV guide as accessed from the box, not sure about from the app since I don't use it:
1. The TV guide no longer gives movie ratings (1 star, 2 star, etc).
2. On Demand does not list the year a movie was made
Is there a reason such useful information is no longer included in the description? Why make the effort to remove it?
Are there any plans to upgrade the TV guide to add the ratings back in the movie description or even better, add 3rd party ratings from sites like Rotten Tomatoes or other review sites?
The Contour recommendation feature in no way replaces the usefulness of movie ratings and no dates for On Demand movies is a real mystery.
Domino
Valued Contributor III
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Any info in the guide must be included in the data provided by TMS (Tribune Media Services.) Both of your points have been mentioned before, and may/may not be included in the future. Remember, the polite squeaky wheel gets the grease. Echo your request both with your local Cox CSR (?), and at coxhelp@cox.com
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calico
New Contributor
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Along with the year and rating, I miss the multi-theme breakdown for movies. With Cox Contour, there are only a few movie themes categorized. I tried the "saved search" feature, using the specific theme categories previously available, but that doesn't work because the program description does not include specific theme information. Please broaden the theme options so viewers can find their preferences easily.
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Becky
+2 more
Moderator
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Calico,
Thanks for your suggestions! We've forwarded your ideas to our development team.
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