stefanie28's profile

New Contributor

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Missing Cartoon Network HD

A few days ago I noticed I was missing Cartoon Network HD- channel 1053. The regular Cartoon Network is there on channel 53 but no HD. This is in the Phoenix area. How do I get it back?

Thanks!

New Contributor

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Forgot to add- there is a 3.1.1.1 error message when I turn on that channel.

Accepted Solution

Valued Contributor II

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2.8K Messages

I think that is the error code when the receiver can't detect a SDV channel. Have you tried unplugging the box and waiting a bit? If so, and still not getting it, you might have some kind of signal problem only effecting certain channels. 

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3 Messages

Thank you! Unplugging the cable box and letting it reboot was the answer, it works just fine now. Thanks!

Moderator

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4.3K Messages

Hi Stefanie,

I'm glad that Tecknow was able to help. Please let us know if something like this happens again!