Mayweather/Pacquiao Fight-Service Interruption

Last night while planning to watch the main event, my Cox Cable feed "froze" during the Mexican National Anthem. After waiting 25 minutes for customer support, I was finally sent a new signal which reconnected my guests and me in the fifth round of the main event. Did anybody else have a similar experience? I can't believe I was the only subscriber  due to chat support and customer support apparently being "busy" for at least 25 minutes. Please respond.