Made appointment for May 2, 2016 to fix the bad work done on rewiring due to old cable. Association did not approved work done by outsource technician sent. Cox Tech Services made arrangements to have someone fix the problem. The due date was May 2, 201

To Whom It May Concern:

As long time customer of Cox Services.  I find it unprofessionally behavior that a phone call was not even made to let me know that the outsourcing of work to be conducted on May 2, 2016 from 8:00 am to 12:00 pm did not show up.  I called at 2:30 Arizona Time informing  Cox respondent via phone that l no one call me to indicase that there was some delay but instead I was assure that outsource service person will show up by 5:30pm to 6:30pm but once again no one show up.  No call nor even an email to notify me of this change.  I lost a total day just waiting for service to be done.   

Cox Service Personnnel this is unprofessional business behavior.   I expect credit and a calle so that work can be done by tomorrow.  My home will be painted soon and I need this work done before this can be done.

Will await a call or written notification on you business progress request to retire my home.

Sincerely,

Poeta Nogales

480-893-7865

monreal@cox.net