Is this a scam

Dear Cox,

I received the following email.  Is it a scam?

Dear Subscriber,



Cox has identified that one or more of the computers in your home may be infected with the Alureon / TDSS Virus.



Viruses can take control of your PC and gather your personal information such as passwords and credit card numbers, putting your data at risk



The following FREE security tools could help you detect and remove infections from your systems:

The Microsoft Safety Scanner

http://www.microsoft.com/security/scanner/



Norton Power Eraser

http://security.symantec.com/nbrt/npe.aspx



Cox Communications provides, at NO CHARGE to our current subscribers, the Cox Security Suite powered by McAfee.

http://www.cox.com/AboutCoxSecuritySuite

If you already have an Anti-virus solution installed, you should refer to your software manual before installing the Cox Security Suite.



If you need additional support, Cox offers premium technical support at reasonable rates. 

Visit Cox Tech Solutions at https://secure.coxtechsolutions.com/ or call 877.TEC.SOLV (832.7658) to get started.



If you would like additional information on the Alureon / TDSS Virus:

http://www.microsoft.com/security/portal/threat/encyclopedia/Entry.aspx?Name=Virus%3aWin32%2fAlureon.H



If you have any questions regarding this matter, you may call Cox Customer Safety at 800-753-6085.



Regards,



Cox Customer Safety