ON_Demand_issue's profile

New Contributor II

 • 

6 Messages

Closed

Is On Demand not working?

I have tried watching shows on demand for 2days and all I get is the message "We are unable to fulfill your request at this time.  We apologize for any inconvenience. Please try again later". 

Former Moderator

 • 

7.1K Messages

The signal to both of your boxes looks pretty poor when I check from this end.  You could try disconnecting and reconnecting the coax then resetting the box by disconnecting power for two minutes then reconnecting.  If that doens't help it may be necessary for a technician to come out and troubleshoot the cause of the poor signal being reported.