internet speed of preferred package & Title II

Good evening,

Before I complain to the FCC regarding Cox Cable service, I thought I would do you the courtesy of asking you exactly what internet speed you claim to be providing to me as part of the internet preferred package I am paying for... your speed test fails due to latency errors and DSL Reports speed tests benchmark my service at right about where I recall it has always been, or 9MB/s download and 1.5MB/s upload.  

9/1.5 is far far below the 50/5 MB/syou claim to be selling in the Internet Preferred package

What are you going to do about that?  

Larry

*one UNHAPPY customer*

https://www.fcc.gov/comments

https://www.fcc.gov/encyclopedia/investigations-hearings-division

http://www.usatoday.com/story/tech/2015/02/24/fcc-net-neutrality-vote-approaches/23967075/

http://www.multichannel.com/news/broadband/eve-fcc-vote-house-republicans-democrats-talk-net-neutrality/388349