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Around 6/1/2017, my internet service became intermittent. From around 8:30AM to 3:00PM, several times per hour, Windows shows that I've lost connection to the internet and about a minute later, my Ethernet modem automatically reboots. Service returns after the reboot for anywhere from ten to thirty minutes, then I lose it again.
A service rep reset the service and this didn't resolve the issue. The service works fine in the off-peak hours.
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MaryF
Former Moderator
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Hello Mitchmiller,
We'd like to take a look at your modem. Please email us at cox.help@cox.com with your full name and street address. Please include the link to this post. Thank you,
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