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New Contributor
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Internet problems
In my house we use 3 ps4 devices. When using them all at once they work fine till we play the same games together. I've done a lot of reading and many say that a single modem/router has trouble to figure out where to send the signals to the ps4 when playing certain games. Is there a way we can connect a second modem/router to separate the connection so we don't have this problem?
Allan
Moderator
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Hello,
Are you having this issue with any other devices in the home? Also, is it happening with all games or just one?
Thanks,
Allan
Cox Support Forums Moderator.
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AllenP
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Valued Contributor
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You are correct, when playing the same game both ps4s try to use the same ports and the router gets confused as to where to send the packets. Connecting a second modem/router will work but requires a second internet service from Cox at an additional cost. I would contact Cox customer service for pricing on a second account.
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