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New Contributor
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Internet Premier maxed out at 32 Mbps ?
A couple of days ago I purchased a Motorola 6141 modem and upgraded to Internet Premier. When I do a speedtest, it maxes out at 32 Mbps. I know it's not terrible but I would think it would be much higher. Any suggestions / comments?
DerrickW
Valued Contributor
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It could be an issue with the way the services are coded on the account. We'll need to make sure the modem has been provisioned properly, since you have a Docsis 3.0 modem. Please send an email to cox.help@cox.com, including the name and address listed on the account. We'll look into this for you.
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