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Internet outage
Is there an outage in Scottsdale tonight? We haven't had internet for hours, and my husband and I actually have to look at each other when we are taking and not at the screens of our devices.
New Contributor
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1 Message
ChrisL
Former Moderator
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7.1K Messages
10 years ago
While I can't comment on any domestic issues the modem seems ok when I look from this end. If you're still having problems I'd suggest starting by testing to see if a wired device works connected directly to the modem.
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billyg35
New Contributor
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2 Messages
10 years ago
We also are in Scottsdale AZ and have not had the internet since last night.... We do not have a wired device to try?!?!?
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ReneeG
Former Moderator
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980 Messages
10 years ago
I was able to locate your account information from your profile. I'm showing your modem is currently online. Have you tried resetting your equipment to see if that helps?
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billyg35
New Contributor
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2 Messages
10 years ago
Our lap top,cell phone and daughters cell phone were all working fine and now nothing!!
We did do the unplug on the Modem "fix" and still nothing... All devices are showing the network but will not connect...
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ChrisL
Former Moderator
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7.1K Messages
10 years ago
Are you able to try connecting the laptop to the modem with an Ethernet cable and see if that works?
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