kwatson's profile

New Contributor

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internet from contour box

I have an explorer 4742HDC box and I need to find out how to get an Ethernet connection from it

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Valued Contributor II

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2.8K Messages

You can't. Cox doesn't use the ethernet on cable boxes. To get internet you need a modem.

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Moderator

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4.3K Messages

Hi Kwatson,

The Ethernet port on the 4742HDC is not active. What are you trying to connect?

New Contributor

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2 Messages

I have an old PC with Windows 8 that I upgraded to Windows 10.  For some reason the wifi no longer works.  I did a lot of research and this happens sometimes.  I can still get to the internet with an Ethernet connection from my main modem box and I noticed that the Contour box had an Ethernet output so I thought maybe I could get it from that.

Any ideas would be appreciated.

Valued Contributor II

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2.8K Messages

Probably the wireless NIC drivers. What model PC or laptop is it? Might be able to dig them up on their support site.

Former Moderator

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7.1K Messages

@kwatson

While you're looking into the wifi driver issues as suggested you may be overthinking the Ethernet connection a bit.  You can plug the Ethernet into the cable modem for wired connectivity to the Internet.

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