ob's profile

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internet connection with outlook on a new computer it keeps telling me that I am working off line and I can't change that

I recently bought a new computer with Outlook  on it and I have have been using Outlook express for years so I know vertually nothing about outlook

In any event I can't receive email on outlook even though my internet is on I keep getting a message telling me Im workiing off line and I need a solution to fix that

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I would guess the account isn't setup correctly in Outlook.  Look here for setup instructions: http://www.cox.com/residential/support/internet/article.cox?articleId=38611eb0-bc75-11e1-eb46-000000000000

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Is it possible you put yourself in offline mode while setting up Outlook? See here for more info.