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New Contributor
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Initial Set up
I'm so frustrated.... I've tried for the last several days to set up my new cox cable box. I've used the self activating system, and I am still getting a error message IA09. :(
NicholeC
Moderator
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When you installed the box, did you have to use a splitter? If so, please try bypassing the splitter and then powercycling the equipment. If that does not resolve, please email me at cox.help@cox.com so I can take a closer look.
Thank you,
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