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Comesana

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4 Messages

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Inconsistent internet speeds with sb6141

Hi, My internet speed has been very inconsistent lately, sometimes dropping down to a crawl. Things have gotten worse since I got the SB6141. I am on preferred, and I connect the modem to an Apple Time Capsule. Any ideas?

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StephanieA

Former Moderator

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1.9K Messages

Hi Comesana,

There was an internet outage yesterday that has been resolved. Are you still having a problem? If so, please run a speed test and let me know what speeds you are getting.

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Comesana

New Contributor

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It is more consistent now than last night, yes. But still: right now I'm getting 18Mbps down, and I have preferred Internet. Is that normal?

EDIT: And five minutes later, I get 37 down. 

ANOTHER EDIT: And five minutes after that, 13. Very inconsistent.

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StephanieA

Former Moderator

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1.9K Messages

Please bypass your router, power cycle your modem, and test again. Let me know what you get.

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