Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
5 Messages
Closed
Back in May, I attempted to lower my increasing bill by giving up a couple paks.
I wanted the Bonus pak specifically. In order to get this, I thought I only needed to get another pak.
I requested to keep the Movie Pak (it was $8/mo instead of the $10 each that the other two were), thereby getting the bonus pak. Right?
What I got:
"I was not able to remove the Sports and Information Pak and Variety Pak, because these two service is not from the same package, I was only able to remove Sports and Information Pak with Movie Pak"
which left me with Variety Pak and Bonus Pak. Having Bonus Pak--good. Having Variety Pak--ok, I guess, but not what I asked for.
Can someone explain what this means? Why couldn't I just get Movie Pak and Bonus Pak?
Thanks.
Discussions
•
Updated
3.7K
1
0
0
Payment
Discussions
1
0
Poor internet service
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
Payment
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
URC-8820-MOTO remote doesn't control DVR
Discussions
1
0
MichaelJ
Moderator
•
Please feel free to reach out to us. This thread is locked.
0
0