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dody

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heads cut off

picture is to big for the screen the top of their heads are chopped off sometimes the whole head and I can no longer see the writing on the bottom of the screen either no caller ID nothing on the bottom I need a reverse zoom  I need the picture to shrink back to where I could see the whole thing

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Domino

Valued Contributor III

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TiffanyR said:

Hello Dody, 

First, I recommend checking to make sure HD Zoom is off. This is a button on the remote control. 

Second, Check your aspect ratio to make sure it is set up correctly. Here are some instructions. 

Let us know if this helps. 

"Heads being chopped off" is the result of picking a 4:3 display in "SETTINGS", but using a 16:9 display.

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