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meyerswb

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HD HomeRun Prime Plus Pack

I have a HD homerun prime in Baton Rouge and I am unable to get all the HD channels in the Plus Pack.  I am getting audio on most of them but just black screens.  I have spent 2 hours on the phone looking for help.  The first guy I talked to said that i needed a whole home DVR which i don'[t think is true.  The secound tech was helpful but my phone dropped out.  It there anyone at COX that can answer this questions yes or no?

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ChrisL

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These channels do require a whole home DVR to receive as how they are encoded in MPEG-4.

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Domino

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ChrisL said:

These channels do require a whole home DVR to receive as how they are encoded in MPEG-4.

No, all that is required is that the device has H.264 compatibility and tuners with a 1GHz bandwidth.

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wees41

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Themn how am I able to watch them on my Tivo Premiere?

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Domino

Valued Contributor III

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wees41 said:

Themn how am I able to watch them on my Tivo Premiere?

Because your TiVo Premiere does have H.264 compatibility and 1GHz tuners.

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