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Bruce
+4 more
Honored Contributor III
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HBO HD On Demand
Anyone's HBO HD On Demand not working? Mine has been reporting the following all week:
"Check back periodically for exciting Video On Demand programming which may include sports, entertainment, local features & other special programs."
I have received this message in the past, but backing out of the menu and re-selecting the channels sometimes cleared it.
I also tried the HBO SD On Demand, but that just spins its progress indicators.
Dina
Contributor III
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Bruce, are you accessing via channel 300 or going to channel 1? I just tested this through channel 1 & was able to access the programming in your area with no issues. Can you please see if this works for you? If it does not, please email our team at cox.help@cox.com with your account info. Thanks, Dina
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Bruce
+4 more
Honored Contributor III
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I directly access HBO HD On Demand via channel 2752. Channel 300 is what's currently playing on HBO SD. I used your online reset tool and it's currently working.
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ReneeG
Former Moderator
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We are glad that it is working for you. If you have any other issues with it, please don't hesitate to reach out to us for assistance.
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