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New Contributor
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Frozen screen
Was watching movie on Demand. Notice came on screen - "Unable to Play Video. Sorry we're having some trouble, etc. Code XRE-03092. The message will not leave my screen. Programming is running behind the message. I've started the TV several times and waited four hours. The message is still there.
AllenP
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Valued Contributor
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JimK, you say you restarted the TV but have you restarted the DVR too? Unplug it for a few minutes then restart. Let us know if that helps, thanks.
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