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Exchanged DCT6416III for another - Remote not working
Hey guys, exchanged an old DCT6416III that crapped out today with a new one, I have the worst luck with these boxes, this is the second actual box I received today because the first exchange wasn't activating at all.
Everything is working, only problem is NONE of my remotes work on it. Can't change channels, turn it off, record, or whatever else, with the remote for the DVR. I have one of the new black/blue remotes, and the other two are the old silver/black ones and none work. Anybody got a solution, or should I just get another box tomorrow?
ChrisL
Former Moderator
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If none of the remotes are working it sounds to me as if the receiver may be experiencing a problem of some kind. I would suggest exchanging it for another one or setting up a service call for a technician to come out and troubleshoot further.
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