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wojo23323

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exchange DVR

Can I take my old DVR's to the cox store and exchange for the new Contour DVR?

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Bruce

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Yes.  It's the only perk to renting the boxes. However, your monthly bill may increase to subscribe to either the Contour or Contour 2 service.

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AllenP

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Last time I called, about 2 months ago, Cox required professional installation for the new Contour (2).  You can replace your Contour 1 device by exchanging it at the store but Contour 2 requires a truck roll.  Again, this info is a couple of months old, things can change.

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MichaelJ

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Hi, the new Contour 2 requires a professional install and you must subscribe to a minimum of TV Essential and Preferred Internet. I hope this information helps.

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