Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Contributor
•
Error message when sending email
Recently I've been experiencing the following error when attempting to send emails:
"An error occurred while sending mail. The mail server responded: 4.2.0 Internal queueing error. Please check the message and try again."
I'm using Thunderbird (52.3.0) as my email client. The error does not happen consistently, but when it does, it forces me to attempt to send the email multiple times before it is actually delivered.
yak
+6 more
Contributor III
•
bob, this is happening to me too. it usually occurs when Cox is working on their email system. instead of "Try Later" , I click on "Edit Message" (but I don't edit anything) and hit send. or is your only choice "Please check message and try again"?
0
0
LatitiaS
+2 more
Moderator
•
Hi bobC927,
Can you try logging into cox.com and send a test message to yourself in webmail. Let me know if you experience the same issue.
0
0
bobC927
Contributor
•
Can't do that because it only happens sporadically. What I usually wind up doing when this occurs is to restart Thunderbird.
0
0
ron_I
New Contributor
•
try rebooting the computer. All kinds of outgoing mail problems are caused by firewall updates and cured by rebooting.
0
0