New Contributor
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3 Messages
Epix and Encore on demand
I recently removed Starz and HBO from my channel line up, but kept the Variety Pak which had encore and epix. I can no longer find Epix and Encore in the On Demand listings. No one at Cox support seems to be able to tell me why it's not there anymore. Has anyone else had this problem or knows the answer?
Sherrilynn036
New Contributor
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3 Messages
10 years ago
Ooops, I mean I kept the Movie Pak, not the Variety Pak.
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MichaelJ
Moderator
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1.8K Messages
10 years ago
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Sherrilynn036
New Contributor
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3 Messages
10 years ago
Hi Michael, thanks. Yes I corrected myself and said it was Movie Pak. I do have the movie pak on my bundle however, I am unable to access the movies for expix and encore On Demand. I have spoken with numerous people at Customer Service as well as had a tech come to my home to make sure my signal and box were ok. Yet as of today, there is still no answer as to why I am unable to get those movie channels On Demand. BTW...I even asked that the problem be escalated. Again, no solution.
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StephanieA
Former Moderator
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1.9K Messages
10 years ago
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