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New Contributor
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Emails moving from inbox to deleted messages box
My emails in the inbox are not staying there. They are showing up in the "deleted Messages" box.
They are also disapering from my Mac mail inbox.... WHY??
ChrisL
Former Moderator
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A few things I'd check. Are you using IMAP protocol to access your email? Are you accessing your email from multiple devices? Is it all emails being deleted or just specific ones you're deleting from other devices?
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wrig456
New Contributor
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Yes on the IMAP, and Yes on other devices, Mac, 2 ipad, and a Windows machine.
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ChrisL
Former Moderator
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By design, IMAP synchronizes content between all devices. If you delete an email on your phone for example it is removed from the server so that it is also deleted on other devices. None of your devices actually have your emails on them in this configuration so there is no benefit to deleting emails unless you simply do not want that particular email anymore.
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wrig456
New Contributor
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I am finding that if i delete an email from my Mac, it also deletes it from my ipad and in cox mail it moves it to deleted messages. Can I stop this. Some emails I want to keep on one computer and not another...
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MichaelJ
Moderator
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Tecknowhelp
Valued Contributor II
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If you want to keep emails, don't delete them. Instead move them to a folder. If your using IMAP, what ever you do on one device, it does that to all devices.
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wrig456
New Contributor
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Guess Ill have to learn to work with it. Thanks for the info, now I understand.....
Is there any way of getting rid of the IMAP. It has created a lot of problems for me. I have lost
some very important emails??
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