New Contributor
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1 Message
Email Problem
I am having a problem with my email account. When logging on to it I get these errors:
Log onto incoming mail server (POP3): Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR invalid user name or password.
Send test email message: None of the authentication methods supported by this client are supported by your server.
I have the right password as I can log onto the account thru cox.com, but can not log on to the account in my email program Windows live mail.
Any help with this problem would be great.
EdwardH
Valued Contributor
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755 Messages
9 years ago
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grymwulf
Contributor II
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319 Messages
9 years ago
Often times windows live mail tries to use the entire email address as the login - try setting up manually and use just the first part of the email address (before the @ sign) - cox's email servers don't accept the entire email address as a login on the program side (IMAP/POP), just the webmail side.
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