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New Contributor
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Email Issue
Over the last month — and particularly yesterday — my email will go down for about 10 to 20 minutes. That in itself is unfortunate - but the main problem is that when it does come back I'm not getting the messages that were sent during that time. For example - an email that was sent at 3:15 p.m. arrives in my inbox at 10:30 p.m. I even had one come in yesterday more than 12 hours later. This is happening from a variety of different email accounts so it isn't the person sending that is having the problem. Can you help?
Bart_Davis
New Contributor
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Yes cox mail was VERY intermittent here yesterday and seems to be still having serious issues as you described. Any hope in sight?
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ColleenD
+2 more
Moderator
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Yesterday we identified an issue where incoming messages can be delayed and are working to resolve it as quickly as possible. This issue is very recent, and would be unrelated to issues over the last month. How do you typically check your email?
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KC5
New Contributor III
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You are not alone. A ton of us are having this problem and have spent hours with Tier 2 tech people to no resolve.
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