EAS is BROKEN

So there was a required monthly test of EAS.  Fine.  Came on around 10:53 local time (maybe a couple minutes later; I'm going by the time listed on the alert).  Gives its little spiel.  Then, surprisingly, repeats itself.  Then...nothing.  Oh, my TV with a direct coax connection is fine; all normal stuff.  My cable box is just flashing EAS.  My CableCard-equipped TiVo is non-responsive and showing a blank screen.  Just how would I get my information in an emergency, Cox?  Why did my rates just increase last month for this level of service?