MR_Off's profile

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DVR schedule is only 7 days out from today.

Just noticed that my DVR schedule is only showing programs through Thur. 7/23/15. That's only 7 days out where it is normally more like 12-13 days out. In fact it hasn't changed since Monday 7/13/15.  Is the problem with Cox or on my end? What should I do about this?

Valued Contributor III

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2.8K Messages

It depends on which IPG you have. Rovi's Passport is only 7 days, while Contour is 14 days. I just checked, and my Contour guide is carrying 13+ days.

Contributor III

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521 Messages

When this happened to me, they told me to unplug the DVR for 2 minutes.  When you re-plug it, the schedule (program guide) will show the 12-13 days.  But you have to wait for up to an hour after the DVR starts working again before the guide is fully filled-out.