Disgruntled_Vie's profile

New Contributor

 • 

3 Messages

Closed

DVR Movie Duration and Detail Time Do Not Match

What's the deal Cox Cable? We recorded the Exorcist (original movie) on 11/16/2016. While watching the movie, it ends abruptly and the "Delete Now or Later" screen pops up. WTF? So we look into the problem, we discovered the following:

Channel 1300 IFCD

Model CMX013

- Movie Info/Details shows the duration at 132 mins

- The Guide blocks off a 2hr 45 min viewing window (165 mins)

- Movie can be purchased for $2.99

- Take a look at the guide for the next airing of the movie on 11/25 to duplicate the problem

So Cox Cable, what's the deal? Is this a covert way to force your subscribers to purchase older movies or is your content team unable to use a calculator? This isn't the first time this has happened after recording a show. It appears to occur to movies that are not available for free??

I'm feeling a bit scammed right now?

Loading...