Dropped connection and speed issues

I am having an issue with my signal being dropped from my modem up to 4 times per hour. I am also maxing out on speed testing at 32 mbps where my plan is for 50.

I used the online chat support and was told i had a weak signal level. The rep sent a signal to my modem, it reset, but the speeds remain the same.

Are there other options to correct these issues?