cox.net website is so slow.

Anyone else having issues only with the Cox.net website?  It is very slow,,  like a turtle is running the server.  Pages will not load even up to a minute,, then get tired of waiting before hit refresh..  Still doesn't want to load. E-mails are almost impossible to get,   It seems like when they added a faster service, the service I had got slower..  so I upgraded I am a Premier Internet Service account holder and pay 71.99 plus I pay for tech support,   So my bill is almost 100.00.  

Last week I talked on live chat and told them the situation and was given the answer, the website is under maintenance,  

Still no improvement,  I was told again they are under maintenance.  I asked them if they were under maintenance 24 -7.  They said yes.   

This is not a new issue,  Has been going on for awhile.  I was told they had no other complaints about their website.  Any I the only one??