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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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6 Messages
Closed
I have Cox Ultimate service in Tulsa. Just checked speed, it is as advertised, up and download. Just thought you'd like to know.
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Pro Connect Charges
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They don’t care
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SSID & Password
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Worst Service Ever!
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Pro Connect Charges
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Billing cycle
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Package site
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Bills
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Internet outage 24 hrs
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JonathanJ
Former Moderator
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What speeds are you currently getting? Are your results based on being hardwired directly to the modem or wireless?
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currytl
New Contributor
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Must be nice. I have premiere and get 10 down and 11 up. I have had techs out to my apartment in the last year and they can't seem to figure it out...
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ChrisL
Former Moderator
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It looks like you were getting good speed test results on 7/4. Do you recall if you were doing anything different around that time?
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currytl
New Contributor
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That's when the tech was here trying to fix it. He kept resetting the modem so doesn't have time to mess up.
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StephanieA
Former Moderator
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Since you are still having issues, we will need to make another appointment to get this resolved once and for all. Please email us the account details and a link to this post to cox.help@cox.com.
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