old_guy's profile

New Contributor

 • 

1 Message

Closed

Cox modum

Cox came out and replaced my modum with a cox supplied modum. What is the differance other than my bill went up?

Contributor II

 • 

699 Messages

why did they replace it?  if you are using it for the phone should be no charge.

Former Moderator

 • 

606 Messages

The bill would not have increased unless a modem was replaced with a rented modem with wireless built in. If a non-wireless modem/EMTA was replaced by another non-wireless modem/EMTA, then the modem swap would not cause a change in the monthly rate.