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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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Cox came out and replaced my modum with a cox supplied modum. What is the differance other than my bill went up?
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Internet outage 24 hrs
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wees41
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Contributor II
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why did they replace it? if you are using it for the phone should be no charge.
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KipK
Former Moderator
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The bill would not have increased unless a modem was replaced with a rented modem with wireless built in. If a non-wireless modem/EMTA was replaced by another non-wireless modem/EMTA, then the modem swap would not cause a change in the monthly rate.
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