TON80's profile

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Cox is holding my files hostage while cox cloud drive is "down for maintenance"

I'm trying to reach my stored content on the cox cloud drive. I'm following the link from the cox website, http://drive.cox.com/, and all that is returned is "The service is unavailable". Seems like a pretty useless service if I'm unable to get to the files I store in the Cox Cloud Drive. After calling and talking to cox I was told that they are doing maintenance on the cloud service. Mid day in the middle of the work week! I need my content NOW!

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Hi TON80, this is the Cloud Drive Support team # 800-923-7580. Is this the number you called? I apologize for the inconvenience of the timing for that maintenance.

The Forums are for customers to reach out to each other for assistance with technical issues. If you need other assistance, please feel free to contact us via Facebook, Twitter @COXHELP or by calling our tech support number: 1-888-269-9693 (24/7). The Cloud Drive Support team # 800-923-7580

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