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Cox Guide

Why is it that the guide has suddenly decided to fill only part of the time?  Once in a rare while it comes up full screen!  It is very hard to read the partial screen information.

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Which guide, Passport (Rovi) or Contour (Trio)? What do you mean by "... to fill only part of the time" ?? Please explain in more detail.

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Hi USB,

When the Guide doesn't fill the whole screen, are there
1. Black bars across the top and bottom of the Guide;
2. Black bars on the left and right hand sides of the Guide; or
3. A black border around all 4 sides of the Guide?