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New Contributor
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Cox Connect server
I have tried for the last three days on two different Android devices to log in to the CC app. When I try, I get the server is unavailable error message. The error message even says to use the "support and care" feature that oddly enough is not available unless you can log in. Is the server really down? Could it really have been down this long?
MyNameHere
New Contributor
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Thanks for the suggestion. That is one of the first things I tried including clearing cache and data.
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MyNameHere
New Contributor
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Thanks for that suggestion also buy it did not work. Trying to log in on cellular data did not work either. The version I downloaded is 2.3.5.1_1462214807317.
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MyNameHere
New Contributor
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Thanks again. I have no problems with cox.net when I log in there. I have already looked at the page you linked to about errors and the one I get is not there.
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MyNameHere
New Contributor
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As I stated in the OP I cannot log in. When I attempt to log in I get the server unavailable error. I am using the main email address of our account. I think the team that built the app needs to revisit this one.
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MyNameHere
New Contributor
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Hotmail sent me a notice saying that the email I sent to cox.help@cox.net was undeliverable.
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MyNameHere
New Contributor
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Sent.
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MyNameHere
New Contributor
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Any luck?
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BrianM
Moderator
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Brian
Cox Support Forums Moderator
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