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yak
+6 more
Contributor III
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Contour sometimes gives me a warning of when it will malfunction
Normally when i turn on my tv, i see a television show in progress. Occasionally i see large block letters spelling C O N T O U R with 3 "loading" blocks ■■■ underneath the CONTOUR. It only stays on-screen for 3-5 seconds before disappearing. Not an exact replica of what appears when you reboot the DVR which has 8 or 9 loading "blocks" which show you when the reboot will be complete.
Once i see this CONTOUR appear, it is likely that the DVR will fail to record shows i have chosen. Not all of them but more than one. I now reboot as soon as i see CONTOUR appear.
Has anyone else seen this? I have the older Contour 1 box Cisco 9865. It has lots of quirks but generally works well.
DustinP
Moderator
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Are you finding the 3 bars as the receiver is powering on as well as the TV? Do you find a receiver error when attempting to playback a saved recording, and is this recording trouble happening on a particular series or channel?
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yak
+6 more
Contributor III
•
The CONTOUR is superimposed on the tv program. It only last for a short time. Not long enuf to see any "loading". I just see the 3 blocks which resemble the loading screen which appears when i reboot the DVR.
I turn on the tv first and then the DVR. The tv show is on-screen and CONTOUR appears immediately.
I do not get a "receiver error". What tends to happen is that i will attempt to play back a Recorded Show and i will get a notice that i should attempt the playback at a later time or call Cox at 888--------. My only option is to press the yellow triangle A button to leave that screen. No matter how many times i "later" try to play back the program, it won't play.
The trouble is not happening on a particular series or channel.
But when i get the CONTOUR logo, it's time to reboot.
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DustinP
Moderator
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Is this happening often, or at random intermittent times? Let us know if this returns, as the receiver has an online time of 9 days.
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