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New Contributor
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Contour Receiver Charge?
I have the advanced TV service and HBO. I'm under the 2 year price lock and I noticed this charge "Contour Receiver"
I don't use DVR, don't have access it says, but I have this Contour thing. Is this just a charge I have to have? Its listed under "Can remove without being charged early termination"
Nothing else is listed just a Contour Receiver fee.
I don't even know what it is and the search function on this website is not working for me.
Thx
Tecknowhelp
Valued Contributor II
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What receiver do you have? As in the model number. All contour receivers listed here are DVR's.
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Domino
Valued Contributor III
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The Cisco 1642HDC, 4642HDC, and 4742HDC are non-DVR Contour receivers.
To the OP: if the charge is $8.50, it is for one of the above receivers or a Cisco DVR.
http://www.cox.com/residential/support/tv/article.cox?articleId=f6644920-8b56-11df-6baf-000000000000
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NicholeC
Moderator
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The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
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