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New Contributor
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Contour Flex and widows update
I am new to Cox and the Contour Flex was working fine on my computer. Then I had a windows update and now it will not play any channel. It just gives the three dots endlessly. Anyone else have this problem? Any suggestions how I can get my TV back on my computer?
Bruce
+4 more
Honored Contributor III
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Perhaps the Windows update changed a software requirement. Check the following:
- Adobe Flash Player 15.0.0.152 or greater
- JavaScript enabled
- Cookies enabled
- Update or adjust any add-ons to your browser, such as ad or popup blockers
...or,maybe, the Cox server is down.
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Allan
Moderator
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Hello Arbee,
What operating system are you currently running on this Windows machine?
Thanks,
Allan - Cox Support Forums Moderator.
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