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contour app

I get an error message saying my phone is not compatible with contour. ( Verizon Samsung  galaxy note 3 ) SM-N900V

why????

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Health_Edge

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Valued Contributor III

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Because its not a supported device? They released two versions of the App, one for android and one for Apple. What ever devices are compatible with that app are compatible with Contour.

Supported Devices

The Contour app is currently available for use on the following devices and operating systems. 

http://ww2.cox.com/residential/support/tv/article.cox?articleId=ee838930-c7d7-11e2-caa8-000000000000#RequirementsandSupportedDevices

TypeOperating SystemSupported Devices
Apple iOS 6.x or higher  An iPad 2.0 or newer, or an iPad Mini
Android  Android OS 4.2
  • Google Nexus 7 (Gen 1)
  • Google Nexus 10 (Gen 1)
  • Samsung Galaxy Note (8”)
  • Samsung Galaxy Tab 2 (7” and 10.1”)
  • Samsung Galaxy Tab 3 (7”, 8”, and 10.1”)

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