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jgwufgator

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Contour 6-tuner DVR questions: When is PIP coming? How can I switch between the tuners without it losing my place?

I have had this DVR for a week, and I have to say I like my three-year-old satellite DVR much better (well, except for the rain fade). Concerns:

1.  No PIP - I can't believe that this is even an issue in 2013.  In fact, it should be able to do 6-screens at once (it does so in the interactive zones, though I see no way to configure those screens.)

2. Switching between tuners loses my place.  So, if I am watching a football game on tuner A, I want to pause it, switch to tuner B, pause it, and go back to A and resume where I left off.  Right now, tuner A is live, so I have to rewind to get where I was.  My old satellite DVR can handle this, why can't the 6-tuner do it?

I had 30 days to commit, and I am not sure I am going to keep it.  I ended up exclusively using the satellite DVR on the weekend.  Luckily, it didn't rain.

Are these issues addressable now?

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StephanieA

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jgwufgator,

I personally enjoy being able to use the swap on the 2 tuners also. I'm not sure with the 6 tuner how the swap would work or if you'd have to go through all six tuners and come back. It could be the same issue with the PIP. I can send your suggestions to our Product Manager to see if these are possibilities. Please email me at coxhelp@cox.com.

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Boyd

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I"ve been a COX  subscriber for several years and had PIP. Upgraded to Contour a couple days ago and I just discovered that the PIP function on my remote does nothing. Checked the settings and no PIP. Googled and read this forum and find out there is no PIP with the Cisco system. This is very disapointing to learn.  I hope they resolve this soon.

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Domino

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Boyd said:

I"ve been a COX  subscriber for several years and had PIP. Upgraded to Contour a couple days ago and I just discovered that the PIP function on my remote does nothing. Checked the settings and no PIP. Googled and read this forum and find out there is no PIP with the Cisco system. This is very disapointing to learn.  I hope they resolve this soon.

Whether or not PIP is active is not a function of the DVR. The DVR supports PIP. It is the Trio/Contour firmware that does not support PIP in the firmware's latest version. Perhaps it will in a later version. Perhaps not.

http://www.cisco.com/en/US/prod/collateral/video/ps11488/ps12334/ps12291/9800_multi-screen.pdf

Read Table 4 on Page 3.

 

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