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New Contributor II
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32 Messages
Closed
Just noticed the voice remote on my Contour 2 mini box does not work. When I speak, the blue LED light comes on but I receive a "press and hold to try again" indication. I release the voice button at which time the LED turns red. All other functions work properly. Have not changed any settings on TV/box/remote. Main box works fine. Any suggestions?
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Accepted Solution
JonathanJ
Former Moderator
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First, try unplugging the power cord of the cable box for 10 seconds and see if that helps.
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Baseball_Nut
New Contributor II
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As many years as we've had Cox, I should have tried this first: always unplug then replug. Voice remote now works fine!! Would have thought more problems would have shown up but just the voice remote. Thanks for the help!!
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JonathanJ
Former Moderator
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Most welcome please let us know if you have further issues.
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