chopper's profile

New Contributor

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2 Messages

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Connection Problems

Juts started working from home and using the internet from from home more often than was previously the case. Not unusual to lose the internet connection 3 or 4 times a day, and it's difficult to conduct business that way. Has anyone else ecpxerienced this problem and been able to elimiante it?

Valued Contributor II

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2.8K Messages

First, what hardware are you using? What modem and router?

Second, could you describe the problem? Are you on a wireless connection and the network is dropping? Wired connection? Do all your devices stop working? Do you lose any lights on your modem? 

New Contributor

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1 Message

I get the same thing. I do online games, stream, and work from home sometimes. I lose connectivity upwards of 10 times a day. A technician came out to replace some cables/connectors. It helped a little bit. I am leasing their modem, and am wired. I live near Phoenix. Almost everyone I talk to who has the same uses as me, has the same problems.

Former Moderator

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7.1K Messages

@JWM

Looking from this end all appears well with the modem.  Do you see this problem on wired connections also?