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Juts started working from home and using the internet from from home more often than was previously the case. Not unusual to lose the internet connection 3 or 4 times a day, and it's difficult to conduct business that way. Has anyone else ecpxerienced this problem and been able to elimiante it?
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Tecknowhelp
Valued Contributor II
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First, what hardware are you using? What modem and router?
Second, could you describe the problem? Are you on a wireless connection and the network is dropping? Wired connection? Do all your devices stop working? Do you lose any lights on your modem?
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JWM
New Contributor
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I get the same thing. I do online games, stream, and work from home sometimes. I lose connectivity upwards of 10 times a day. A technician came out to replace some cables/connectors. It helped a little bit. I am leasing their modem, and am wired. I live near Phoenix. Almost everyone I talk to who has the same uses as me, has the same problems.
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ChrisL
Former Moderator
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Looking from this end all appears well with the modem. Do you see this problem on wired connections also?
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